Let Us Create Together
Whether you have a custom gift idea, a question about our products, or simply want to say hello, we would love to hear from you.
Ways To Connect
Choose how you would like to reach out to truerange.
Send a Message
Fill out our form below and we aim to respond within 24 hours.
Call Us
Speak directly with our team during business hours.
Visit Studio
Come see our workshop and meet our artisans in person.
Contact Information
Our Studio
165 Parnell Road, Parnell, Auckland 1010, New Zealand
Phone Number
Email Address
Business Hours
Mon-Fri: 9AM - 5PM
Sat: 10AM - 3PM
Sun: Closed
Send Us a Message
Find Our Studio
We are located in the heart of Parnell, Auckland.
What to Expect
When you reach out to truerange, expect a warm, personal response. We take time to understand your needs and provide thoughtful suggestions for your perfect handmade gift.
Common Enquiries
Things our visitors often ask about.
Custom Orders
Yes, we love creating custom pieces. Tell us your vision and we will work with you to bring it to life. Custom orders typically take 2-3 weeks depending on complexity.
Wholesale Enquiries
We work with select stockists who share our values. Contact us for wholesale pricing and minimum order information.
Workshop Bookings
We host occasional craft workshops at our studio. Get in touch to express interest and we will notify you of upcoming sessions.
Delivery Questions
We deliver throughout New Zealand. Auckland orders over $100 receive free delivery. See our delivery page for full details.
Why Contact Us
Gift Ideas
Not sure what to get? We can help suggest the perfect handmade gift.
Custom Requests
Have a specific idea? Let us create something unique just for you.
Order Updates
Questions about an existing order? We are here to help.